SHIPPING & HANDLING
Due to the high volume of parcels in the Australian postal network, your order may be impacted with possible delays of up to 5– 10 days on top of the expected delivery time. we apologise for the inconvenience and kindly ask for your patience.
We understand that these are uncertain times for all of our customers, and we want to assure you we are working closely with our delivery partners to ensure we get your orders to you as quickly as possible.
Avenue Team X
Please note that the below information is an approximate guide, delays such as weekends, public holidays, taxes and customs processing is out of our control and may result in longer shipping periods.
Please allow up to 24-48 hours for orders to be dispatched.
All orders are shipped from our distribution centre in Melbourne, using CouriersPlease. Delivery is estimated between 1-3 business days within Australia. Please note that Public holidays and weekends can result in longer shipping periods.
All International orders are shipped from our distribution centre in Melbourne, using selected international courier services. Delivery is estimated between 4-10 business days for major cities, This includes online tracking and signature on delivery. A flat rate of $20 is charged for all orders under $150, Orders over $150 will receive shipping free of charge. Any additional local taxes that your country or state applies are not included and are the customers responsibility. If taxes are not paid, then your purchase will be returned which will result in additional shipping charges if you would like your item resent.
All orders will be dispatched within 4-6 weeks after the pre order is placed. For further information regarding pre orders, please feel free to contact our customer service team at firstname.lastname@example.org